Making an impact
and having an influence.
Feeling not listened to, or getting frustrated at not being able to put a point across are among the most common work place situations employees find stressful and difficult. Learning these techniques can change all of that.
This programme gives the core skills needed to make an impact, and communicate with clarity and purpose. It is about both being heard and being understood, and covers the 4 different styles of making an impact, with plenty of opportunities for delegates to practice in a safe environment before using them in real life scenarios. (Enhances control, and bounce back).